Returns

All sales are final. Please ask your parent before purchasing if you are under the age of 18. Returns or exchanges are allowed if the fault is caused by the company. Please send us an email if you have any questions. We would love to help you out.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@tefittazza.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged in transit. If you need to exchange it for the same item, send us an email at Info@tefittazza.com within 15 days of you receiving the damaged product with photos of the damaged package so we can look into it with our shipping partner.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Address

Clearwaters BLK C FLT 4,
Triq in-Nadur,
Marsascala,
Malta

Contact Phone Number: +356 9974 2550